These Terms of Service (the "Agreement") are an agreement between hotcloudhost.com, LLC ("HOTCLOUDHOST", "us", "our", or the “Company”) and you ("User" or "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the products and services made available by HotCloudHost and of the HotCloudHost.com website (collectively, the "Services"). By using the Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Services.
The Service and any data you provide to HotCloudHost is hosted in the United States (U.S.) unless otherwise provided. If you access the Service from outside of the U.S., you are voluntarily transferring information (potentially including personally-identifiable information) and content to the U.S. and you agreeing that our collection, use, storage and sharing of your information and content is subject to the laws of the U.S., and not necessarily of the jurisdiction in which you are located.
Our Transfers Team will make every effort to help you move your website to us. Transfers are provided as a courtesy service. We do not make any guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult, if not impossible, to migrate some or all account data. In some cases we may not be able to assist you in a transfer of data from an old host. The free transfer service is available for thirty (30) days from your sign up date. Transfers outside of the thirty (30) day period will incur a charge; please contact a member of our Transfers department to receive a price quote. In no event shall HotCloudHost be held liable for any lost or missing data or files resulting from a transfer to or from HotCloudHost. You are solely responsible for backing up your data in all circumstances.
Except for User Content (as defined below), all content available through the Services, including designs, text, graphics, images, video, information, software, audio and other files, and their selection and arrangement, and all software used to provide the Services (collectively, "HotCloudHost Content"), are the proprietary property of HotCloudHost or HotCloudHost's licensors. HotCloudHost Content may not be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, sold or exploited for any purpose in any form or by any means, in whole or in part, other than as expressly permitted in this Agreement. You may not, directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to derive source code or other trade secrets from any HotCloudHost Content. Any use of HotCloudHost Content, other than as specifically authorized herein, is prohibited and will automatically terminate your rights to use the Services and any HotCloudHost Content. All rights to use HotCloudHost Content that are not expressly granted in this Agreement are reserved by HotCloudHost and HotCloudHost's licensors.
For the purposes of European Directive 95/46/EC, the General Data Protection Regulation 2016/679) (“GDPR”) and any
applicable national implementing laws in your jurisdiction, and with respect to your subscribers’ or customers’ personal
data, you acknowledge and agree that you are the Controller (as that term is defined in the GDPR), and we are a
Processor (as that term is defined in the GDPR) insofar as you may store personal data through your use of our Services
only as permitted and subject to the terms of this Agreement. You also acknowledge and agree that you are responsible
for complying with all obligations of a data controller under applicable law (including the GDPR).
To the extent the GDPR applies to you, you represent and warrant that in using our Services, you will clearly describe
in writing how you plan to use any personal data collected and you will ensure you have a legitimate legal basis to transfer
such personal data to us and that you have the necessary permission to allow us to receive and process (e.g., store) such
personal data on your behalf. The additional data processing terms set forth
There are no refunds on dedicated servers. The forty-five (45) day money-back guarantee does not apply to dedicated servers.
Domain renewals are billed and renewed thirty (30) days before the renewal date. It is your responsibility to notify HostGator's
Billing department via a support ticket created to cancel any domain registration at least thirty (30)
days prior to the renewal date. No refunds will be given once a domain is renewed. All domain registrations and renewals are final.